RIKEN Center for Brain Science (There are many more buildings on the campus) Photo from here |
I spent this past
week in Japan for a one-week summer lecture course through the RIKEN Center for
Brain Science. They hold both a one-week lecture course and internship course
every summer for students from all across the globe. For the students in the
one-week lecture course, we were provided with most expenses covered by the
organization. (I learned that they also receive support from IBRO, the
International Brain Research Organization headquartered in Paris). These
expenses included hotel accommodations and transportation (to and from Tokyo,
and to the hotel).
This was an
invaluable experience and I’m beyond grateful for this opportunity to travel to
Japan to present my research, learn about the research that other young and
established neuroscientists are working on across the globe, and explore a
little bit of Japan during the first week of July. I was one of 2 medical
students selected for this program (2 students were obtaining Master’s degrees and the
remaining 28 students were in PhD programs). I presented the work that I’ve
been doing with an epileptologist at my school through the Loyola University
Medical Center. We have been elucidating the neuropsychiatric side effects of
perampanel (fycompa), a second-line anti-epileptic medication for patients with
focal and secondarily generalized tonic-clonic seizures.
The lecturers
selected for the summer course are well-known neuroscientists from all across
the globe. For example, we heard from the PI (principal investigator) of a lab
in Israel who was the first to discover hippocampal space cells in bats in his
efforts to understand the neural basis of behavior. Another PI at the RIKEN
Center for Brain Science developed a number of technologies (fluorescent
probes) that are widely used in a number of other labs in order to investigate
the functions of specific signaling mechanisms implicated in various
neurological disorders, such as Parkinson’s and Alzheimer’s.
Again, I can’t
express enough thanks to RIKEN and IBRO for creating this opportunity for
students around the world.
Okay, now I’ll
discuss a few things regarding the differences between Japan and the U.S., and
one unexpected stressful event that I encountered on my journey to and from
Tokyo. Everything ended up working out though, thankfully.
A few differences between
Japan and the U.S.
These are a few
differences that were salient to me and that I can think of off the top of my
head. I’m sure I’m probably missing a few other big ones, so if you are
familiar with Japanese (and U.S.) culture, please feel free to add!
Everything is TINY. And I mean everything: the meal portion
sizes, the cups, the hotel rooms (well, at least the ones we stayed in), the
soda cans (see to the
right), the snacks…. I’m
used to everything being so big in the US. I remember on my flight from
Shanghai to Tokyo, I was served a cup of water that was literally half (or even
a third) of the cup size that is typically served on domestic U.S. flights. I
remember staring at the cup for a while, then finishing the water in two gulps.
· There is quite a bit of strictness in
Japanese culture. A couple of big examples are the signs up in the subways that say “No
running” and instructions for people to form lines before getting on the train.
Needless to say, this is very different from how things are done in the
New York subway system, for example. No one forms lines to get on the train.
You just get on. And people are running all the time. (People were running in
Japan too, but not as many as you would see here in the states).
·
The
toilets are high-tech. I have never
seen toilets like this before. I did not touch
any of the buttons during the first part of my stay because I had no idea what
they meant, but after hearing some of the other students talk about the
features, I decided to try it out for myself. These toilets are unique because
you can press buttons that will essentially squirt water into your private areas
once you are finished using the bathroom. This “cleaning” option is different
for men and women, and can be adjusted to fit your own anatomy. There is also a
drying feature.
· Japanese food has a much milder taste than American food in general. We love to douse
our meals in salt, pepper, sugar, and other spices. Japanese seasonings and
flavors tend to be more moderate. Overall the meals are healthy!
·
Bowing
down. In Japanese culture it is
commonplace to bow down to someone else out of respect, especially for
greetings or expressing thanks. You may see a slight nod of the head, but more
often people will bend at the waist. The most common phrases/words that I have
learned were:
- Hello - Kon'nichiwa
- Good Morning - Ohayō gozaimasu (O-HI-OH GO-ZAY-MAS)
- Thank you - Arigatō gozaimasu
- Do you understand English? – Eego wakarimasuka? (EGO WA-KA-REE-MAS-KA) which I only used once. I felt that it might’ve been rude to ask someone that, but it was a recommended phrase to learn in a youtube video that I watched.
Flying into Shanghai |
When I left Chicago, I flew first into Shanghai. I had a 13-hour layover there. Upon arrival, I was told that I could not check in for my next flight to Tokyo until the following day. One of the airport workers recommended that I check in to a hotel 15 minutes away from the airport. The stay would only cost $40. I agreed. Once I arrived and checked into the hotel, I realized with horror that I forgot to pick up my poster tube at the baggage claim. It contained my research poster for the poster session at the conference. We'd been instructed a million times through e-mail to bring it with us. China Eastern did not allow me to take it onto the flight because it would take up too much space in the overhead bins, so I was asked to check it as a second luggage (free of cost).
I was not used to traveling with anything other than my regular suitcase and my large Vera Bradley carry-on bag which I take everywhere with me, so it completely slipped my mind to pick up the tube. I tried to connect to the hotel’s WiFi to call the airline free of charge on my g-mail account. I wanted to confirm that they had my poster tube and that I could pick it up the following day when I returned to the airport. The WiFi didn’t work at all for me, and I was without service, so I rushed to the front desk of the hotel and asked if I could call the airline on their telephone.
The woman couldn’t understand a word I was saying. I don’t speak Mandarin, and she basically didn’t speak much English. We ended up using a translator app on her phone. When I asked if we could look up the number for the airline on her cellphone, she said through the translator app, “I don’t know how.” That was her answer to most of my questions. I tried not to grow frustrated with her. My immediate thoughts were, “Just look it up on Google!!” (I did not remember until my journey back that mainland China essentially blocks the use of everything on people’s personal electronic devices, including Google. Yahoo works, though. However, most people override this block by connecting to special VPN apps, but I wasn’t sure if this woman knew how to do that).
Eventually, we obtained the number (I'm not sure how), but I ended up waiting for a very long time on the phone. No one picked up.
“Sorry,” the woman said, hanging up the phone for me. “Try tomorrow when go back to airport.”
I agreed. I was growing tired anyway. The 14-hour flight from Chicago took a lot out of me. “Xièxiè [thank you],” I told her.
At the airport the following day, things became even more stressful because of the language barrier. I first stopped by a China Eastern customer service desk and asked where I could speak with someone about the poster tube I accidentally left on the baggage claim yesterday. They sent me down to the first floor.
I went down to the first floor and stopped by another service desk. The woman told me to go back up to the third floor. I said, “No, I’m sorry, I was told to come down here.” I noticed that the China Eastern baggage office was located on this floor as well, but there was security that prevented me from going over to that area of the airport.
I tried to explain my situation once more to the woman, who said I needed a boarding pass before I could pass through security on this floor and speak with the baggage claim office.
So I went back upstairs, waited in line for 45 minutes to check in to my flight to Tokyo, and asked the man who checked me in about the poster tube that I left behind yesterday. Guess what he did? He sent me downstairs.
I went back downstairs to the same desk, and told the woman that I obtained my boarding pass and was sent down here by a worker upstairs. She told me to go back upstairs and speak with another help desk. "I call the office already and they no pick up. You go upstairs and speak to desk there."
By this time I grew very frustrated. I felt that no one was trying to help me, and it seemed like everyone’s goal was to simply get rid of me and pawn me off to someone else. I had had enough, but I remained calm even though I was churning with agitation on the inside.
To make things worse, the woman at the service desk on the first floor made no effort to hide her own annoyance with me. She demonstrated the worst attitude that I’d ever encountered in any customer service professional. I was shocked by her rudeness; I’d done nothing to deserve it. I was the one who should have been irritated because no one was helping me! This whole situation had been a colossal waste of time, and boarding time for my flight to Tokyo was quickly approaching. I really needed my poster for the conference.
After the woman sent me back upstairs I ignored her instructions and walked directly up to one of the security guards to request entry into the baggage claim area. I wanted to speak with someone in the office. The security guard told me to wait a moment, so I nodded and stood off to the side as he continued screening the IDs of airport staff through this "Staff Only" entry. After 10 minutes of waiting and no communication from the security guard (not even a glance), I realized that he had no intention of helping me. “Are you kidding me?!” I wanted to scream. I glanced at my watch. 15 minutes until boarding time.
I went back to the service desk to once again ask the woman if there was any way possible that I could speak with someone in the baggage claim office. She called the office, finally reached someone, and this individual met me in person with my poster tube. FINALLY.
If I spoke fluent Mandarin none of this would’ve happened, I can tell you that. However, you’d expect that workers in an international airport (which receives millions of overseas passengers every year) would have a stronger command of the English language.
~*~*~
I think I will end with this story. I’m grateful that everything ended up working out in the end.
I never thought I’d say that I’m actually looking forward to returning to Chicago to study for my board exams.
Thanks so much for reading!!
Oh, Deborah! I am so sorry. God is good to hear a mother's prayer for her child! So glad He intervened for you.
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